Flickr Favorites

1. IMG_2443, 2. Untitled,
3. Valencia train station, 4. dipping my toes in Lake Annecy

Don't you love watching the birds migrate to warmer places? Flocks of freedom. I need a heater to warm our place & I think I'd rather escape. Wouldn't mind being at the trainstation in Valencia or with my feet in some lukewarm bluegreen water.
The saying 'every scar I have makes me who I am' is a reminder how daily life has a lot of influences on who you are being it positive or negative. I think it's good to be reminded of that sometimes.

Next week is the first Tuesday of the month so we play by theme. I'd love to see an art inspired mosaic. If you have a nice theme for next month, don't hesitate to let me know.

In the mean time...

I'm working on orders and just finished one for Tokketok.I decided to make custom packaging for these custom labels...

Merry go round

Every last friday of the month, I jump on the 'Merry go round'. What is the Merry go round exactly? Each month, a group of craftswomen from around the world join together and give their reponses to the same question/challenge.This months question is about 'Customer Service'. How to take care of customers. How to relate to customers. Do we and should we treat all customers the same?

I strive to give the best customer service I can which means that I treat my customers the way I'd like to be treated myself. Good communication is essential so that's always the beginning. If there is any problem concerning the order, I will always try work with the customer to find the best solution. I love custom orders and if they are requested within a reasonable timeframe, I will try to make it happen. It's not easy as I have to translate in 3D what people have in their head and that might differ in reality. So in this case, communication is very important and a continious process. I heart my return customers because they are the best feedback I can get on my work. By coming back for more, they let me know that I'm on the right track. :)

Want to know what the other Merriers have to say about customer service? Hop over to their blogs. Please bear in mind that the members will be posting at different times of the day, depending on which world time-zone they are in :)

Laura at Blue Terracotta
Monika at Red2White
Ruth at Birdland Creations
Kim at Vilt a la Kim
Sara at Crafts of Texture
Samantha at Vintage is for lovers
Mariana at Florcita
Agathe at Le Bar du Vent
Jen at Painted Fish Studio
Bethany at Dirksen Dabbles

Work in progress

The other day someone asked me if I was able to glaze a small part of a feeling.
Euh? The feelings are normally unglazed because I think it distracts from the actual feeling.
But this request did make sense as it is for someone who works in a Pharmacy and in Belgium, most pharmacies are depicted with a green cross. A first time for everything I suppose.
I hope this little fellow will come out of the kiln OK. I'm always a bit nervous about glazed ware as it's always a surprise when you open the kiln.

Flickr Favorites

1. star, 2. MILK, 3. IMGP6589_0, 4. the ingredients

When the weather turns colder, I tend to get baking vibes. I love the smell of freshly baked bread, pie or muffins in the house. And there are so many beautiful food photographers on Flickr. All these pics just make me drool. I came across daitoZen's pictures the other day: glorious food images. I really want to run to the kitchen and start making & baking now...
Do you like to bake?

Fabric fair

Yesterday I went to a fabric fair for the first time (stoffenspektakel in Leuven). I didn't really know what to expect and was quite shocked to see so many people going crazy over fabrics.
Did I say crazy? I meant C.R.A.Z.Y. !
The place was crowded and oh my, if you know me a little bit: I really dislike crowed places.
I did manage to squeeze myself through the crowd and buy some fabrics. Don't know when I will use it all but it was just too good of a deal to resist... *sigh*

A few meters of cotton for my stash. Don't have a project in mind for these yet. Just loved the happy colors.
This soft velvet aubergine fabric will become a comfy skirt.A more classic piece of fabric - perhaps for a skirt too but most likely it will end up as a bag or will be stuck in my drawer for ages...
And some beautiful green knitwear I intend to make a dress with.I also saw a much wanted cone thread holder so of course that ended up in the basket too.
But as much fun it was to go with 3 of my friends, I was really happy to be back home in my quiet studio again. What a crazy place the fabric fair is but so many great deals that I probably will be going back next time. :)

Work in progress

Making porcelain labels for Tokketok is always sweet! Fun times in my studio.

Happy weekend everyone!